Criteria
General Manager of the Year

This award recognises general managers who demonstrate exceptional leadership, commercial acumen, and team development. Judges will look for strategic thinking, operational excellence, and your impact on business performance and guest satisfaction. Share how you manage challenges, build culture, innovate processes, and drive results. Highlight any significant achievements, staff retention improvements, or business growth under your leadership. While guest feedback may support your entry, the focus will be on your professional contribution and leadership.

The individual must have been actively working in their current role for a minimum period of 12 months.

Midlands Food Drink & Hospitality Awards - A recognition & celebration of the great work done within the industry