2026 WINNERS

This category honours outstanding front-of-house team members who consistently go above and beyond for customers. Judges are looking for friendliness, professionalism, attention to detail, and the ability to create a welcoming environment. Share specific examples of how you’ve handled guest needs, supported your team, or improved service standards. Highlight guest feedback, training milestones, or loyalty-building moments. If you’re regularly named in reviews or praised by customers, those testimonials will strengthen your nomination.

Individual must have been actively working in their current role for a minimum period of 12 months.